This* webhost not as good as you thought?

I commend you for remaining diplomatic through your retorts Jules, as we both know how childish things can sometimes get, right? (Oh, and if you like I'll PM you my new ip so you can ban it from your servers like you did my last).

I'd suggest bringing some examples to back up your claims.
For example, you could at least name a few of the many 'serious' web hosts that don't offer telephone support. Or maybe provide some sort of website link to disprove Dan's theory that 302 redirects are better than hard files.

If you're gonna defend yourself, do it right. Cause right now all of this is he said / she said bullshit arguing. (same goes for Dan on the offensive)

Regards,
Jeff