This* webhost not as good as you thought?

Sorted

another thing - is it not ridiculous that there is no phone number on http://www.thiswebhost.com/contact.php ?

How can I get in touch with them in a situation like this. I've never been put in a situation like this - hence not checking that out before hand!

I am sorry that the service was not satisfactory, and do hope that your problems are resolved in a timely manner.

P.S. It does seem strange not having a telephone number, is there not something hidden away for only clients to see?

nope - as a client, I can only submit support tickets or email them - there is no mention of a number, anywhere!

Cheers Salathe!

you are right to be mad, mate... but don't you think you could have been a bit more explicit on your reply to the ticket...?

I think you're well within your rights to make a claim for loss of earnings.

Cheers guys. Just got a reply to the ticket, the guy apologised and said he is looking into it. As long as I don't lose any SEO rankings because of it, i'm fine with it!

Juan, yes, you are correct, I probably should of explained the situation a bit better, however, what I'm trying to say, is it wasn't hard to understand if he just took a proper look at my account.

Anyway, he said hes on it now, so hopefully I'll be able to get my sites back up tonight

A days downtime is going to have little to no effect with google.

Hope you get everything sorted.

4:0 Chelsea ;-)

a day might not make a difference to some sites - but if the google bot is tryin to gain access on friday night - all of today and potentially tommorrow - I may get sandboxed - Its happened before!

Yup Chelsea game was a great watch

I've had nothing but bad news from thiswebhost